Question 1

What areas do you cover?

Accepted Answer

I provide dog walking and cat care in Laleham, Staines, Ashford, Shepperton and Sunbury. I am open to other areas locally so please contact me and we can discuss.

Question 2

How long are the walks?

Accepted Answer

Walks are typically 30 minutes and 60 minutes depending on your dog's needs and your chosen time slot. Longer or custom walks can be arranged.

Question 3

Do you walk dogs individually or in groups?

Accepted Answer

I offer both solo walks and small group walks (maximum 4 dogs) to ensure safety and personalised attention. I am insured to walk 6 dogs at a time, but prefer to have smaller groups.

Question 4

What happens during a walk?

Accepted Answer

You dog gets exercise, playtime, and plenty of love and care. I send updates and photos, so you know how they got on.

Question 5

Are you insured, DBS checked and First Aid Trained

Accepted Answer

I'm fully insured for pet care and dog walking, DBS-checked , and trained in Canine CPR and First Aid. Dogs are always walked on secure leads unless you've signed consent for off-lead time. I am happy to show you my certificates.

Question 6

Do you walk nervous dogs?

Accepted Answer

Absolutely, I will work with you to understand your dog's triggers and comfort level

Question 7

What happens at the free meet and greet

Accepted Answer

Your free meet & greet is a quick, friendly visit where I get to know you and your dog or cat. We chat about their routine, personality, and any special needs, and I make sure you feel confident about how I work. I’ll check key details like vet info and safety notes, and if helpful, we can do a short test walk. It’s all about making sure your dog or cat feels comfortable and you feel completely at ease.

Question 8

What if the weather is bad?

Accepted Answer

Walks continue in most weather conditions. In extreme weather, I adjust the walk for safety and will discuss with you.

Question 9

How do I book a walk?

Accepted Answer

You can book via phone, or message me through phone or email. Regular weekly slots are available.

Question 10

What is your cancellation policy?

Accepted Answer

Cancellations made with 24 hours notice are free. Late cancellations may incur a fee.

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